At Belihode, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Returns and Exchanges:
Eligibility:
You can return or exchange products within 7 days of receiving your order.
Defective or Incorrect Items:
If you receive a defective item or an incorrect product, we will cover all return shipping costs. Please contact our customer service team within 7 days of delivery to arrange a return or exchange at no additional charge.
Other Returns or Exchanges:
If you wish to return or exchange a product for any other reason (e.g., change of mind), you will be responsible for the return shipping costs. The return shipping fee will be determined by our shipping partner and deducted from your refund.
Condition of Returned Items:
Products must be returned in their original packaging, with all tags and accessories included. The items must be unused and in the same condition that you received them.
Process for Returns and Exchanges:
Contact Us: Reach out to our customer service team at [email/phone] within 7 days of receiving your order to initiate a return or exchange. Please provide your order number and details of the product you wish to return or exchange.
Return Authorization:
We will provide you with a return authorization and detailed instructions for returning the item.
Shipping:
Pack the item securely in its original packaging, and send it to the address provided in the return authorization. For defective or incorrect items, we will provide a prepaid shipping label. For other returns, the shipping cost will be borne by you.
Inspection and Refund:
Once we receive your return, we will inspect the item and notify you of the status of your refund. If the return is approved, we will process your refund, excluding the return shipping cost if applicable.
With In 5 To 7 Working Days We will Refund Your Amount In Our Account
We appreciate your understanding and cooperation. Our goal is to ensure you have a positive shopping experience with Belihode. For any questions or concerns, please do not hesitate to contact our customer service team.
Contact Us:
Email: info@belihode.com
Phone: +91-8979-930-830
Thank you for choosing Belihode.
