FAQs

Orders are typically processed and shipped within 1-2 business days. Delivery times may vary depending on your location, but most orders arrive within 5-7 business days.

Yes, once your order has been shipped, you will receive a tracking number. You can use this number to track your order from the Track order option given in the footer of the website.

Currently, we only offer shipping within India. We are working on expanding our services to international destinations in the near future.

If your package is delayed beyond the expected delivery date, please contact our dedicated support team at [ info@belihode.com ] or [ +91-8979-930830 ]. You can also use the Whatsap icon on the website for quick response.  We will assist you in tracking your order and resolving any issues.

If you need to change your shipping address, please contact our support team as soon as possible. If your order has not yet been shipped, we will do our best to update the address for you.

If your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.

We partner with reliable shipping carriers such as Blue Dart, Delhivery, etc. to ensure your order is delivered safely and on time.

You have 7 days from the date you receive your order to return or exchange an item.

If you receive a defective item or an incorrect product, please contact our customer service team within 7 days of delivery. We will cover all return shipping costs and arrange a return or exchange at no additional charge.

We will cover all return shipping costs for defective or incorrect items.

Yes, you can return or exchange a product if you change your mind. However, you will be responsible for the return shipping costs. The return shipping fee will be determined by our shipping partner and deducted from your refund.

If you wish to return or exchange a product for any other reason, you will be responsible for the return shipping costs.

Products must be returned in their original packaging, with all tags and accessories included. The items must be unused and in the same condition that you received them.

Contact our customer service team at info@belihode.com or +91-8979-930-830 within 7 days of receiving your order. Please provide your order number and details of the product you wish to return or exchange.

We will provide you with a return authorization and detailed instructions for returning the item.

Pack the item securely in its original packaging, and send it to the address provided in the return authorization. For defective or incorrect items, we will provide a prepaid shipping label. For other returns, the shipping cost will be borne by you.

Our return policy applies to both regular and sale items, but please check the specific terms of the sale or promotion for any additional conditions.

For any further questions or concerns, please refer to our return policy. You can also contact our customer service team at info@belihode.com or +91-8979-930-830. You can also use the WhatsApp chat option available on the website.

For any questions or concerns about refunds, please contact our customer service team at info@belihode.com or +91-8979-930-830.

Refunds will be issued to the original method of payment used for the purchase. For a COD refund, please provide your bank account number, account holder name, and IFSC code to our customer service team.

Original shipping costs are non-refundable, except in cases where the return is due to a defect or incorrect item.

If you haven’t received your refund yet, please check with your bank or credit card company first. If you’ve done this and still have not received your refund, please contact our customer service team for assistance.

If you are returning a product for any reason other than a defect or incorrect item, the return shipping cost will be determined by our shipping partner and deducted from your refund.

If your return is not approved, we will contact you with further instructions.

We will notify you once your return has been processed and the refund has been issued.

If the return is approved, we will process your refund within 5 to 7 working days.

You can update your account information by logging in and navigating to the account dashboard, where you can edit your personal details.

Your account dashboard displays your order history, shipping information, and personal account details.

Once logged in, go to your account dashboard, where you can view your order history, shipping info, and account details.

No worries! Just enter your registered phone number on the login page, and you will receive an OTP to log in securely.

First-time users can register by clicking on the “Account” option in the website header and following the registration process. Alternatively, an account will be automatically created for you when you provide your shipping information during your first order.

For any login or registration issues, please contact our customer support team at info@belihode.com or call us at +91-8979-930-830.

Yes, we prioritize your privacy and use advanced security measures to protect your personal information.

Yes, you can log in to your account on multiple devices using the OTP login method.

No, you can place an order without registering an account. However, an account will be automatically created for you when you provide your shipping information during checkout.

Fitted bedsheets have elastic edges that keep them in place on the mattress, while flat bedsheets are simply rectangular sheets that require tucking in.

Our fitted bedsheets come in three lengths, providing a tailored fit for various mattress sizes.  This ensures a snug and secure fit, unlike other brands that offer a one-size-fits-all approach. All our fitted bedsheets fit mattresses up to 10inch depth.

To choose the right size, measure your mattress’s length, width, and height (thickness). Our fitted bedsheets are available in three lengths to accommodate different mattress sizes. Consult our sizing chart on the product page to find the perfect fit based on your measurements. If you’re unsure, you can always reach out to our customer support for assistance!

All our fitted bedsheets are made from 100% pure cotton, which ensures softness, durability, and breathability for a comfortable night’s sleep.

Azo-free dyeing refers to the use of dyes that do not contain harmful azo compounds, making our bedsheets safer for both you and the environment.

Yes! Our fitted bedsheets are OEKO-TEX certified, meaning they are tested for harmful substances and made from materials safe for your skin and health.

Our fitted bedsheets are designed to accommodate mattress thicknesses up to 10 inches. However always check our sizing chart for the best info. You can always contact our dedicated support team for further details.

Yes, our fitted bedsheets are designed to fit snugly on various mattress sizes, thanks to our three different lengths. This helps prevent slipping and ensures a smooth, clean look.

Made from high-quality cotton, our fitted bedsheets allow for optimal air circulation, helping to regulate temperature and wick moisture away for a cooler, more comfortable sleep.

You can find detailed product descriptions, care instructions, and sizing information on our website, or feel free to contact our customer support team for any specific queries.

Yes, because our fitted bedsheets are made from pure cotton and are free from harmful chemicals and allergens, they are a great choice for individuals with allergies or sensitive skin.

Always refer to the wash care instructions. For best results, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid using bleach to maintain the quality and vibrancy of the fabric.

No, you can leave the mattress protector on while changing your sheets. However, it’s a good practice to wash the protector regularly, just like your sheets, to maintain cleanliness.

Our mattress protectors are designed to be thin and breathable, so they should not significantly alter the feel of your mattress. Instead, they enhance comfort while providing additional protection.

Our mattress protectors are machine washable. Simply follow the care instructions on the label to maintain their quality. We recommend washing it in cold water and tumble drying on low heat for best results.

To choose the right size, first identify whether your mattress is a king or queen size. Then, measure the length of your mattress to select the appropriate length option. Our three lengths allow for a customized fit, unlike many brands that only offer a one-size-fits-all solution.

Our mattress protectors come in sizes suitable for both king and queen mattresses, and we offer three length options for each size ensuring a perfect fit for all mattress lengths.

Absolutely! Our mattress protectors are made from hypoallergenic materials, making them ideal for individuals with allergies or sensitivities. They create a barrier against dust mites and other allergens.

Our waterproof mattress protectors prevent liquids from penetrating the mattress, protecting it from stains and odors caused by spills. Simply wipe up any spills immediately to keep your mattress in pristine condition

Yes, our mattress protectors are designed to be waterproof, effectively guarding against spills and accidents while maintaining breathability for a comfortable sleep experience.

Using a mattress protector helps keep your mattress clean and hygienic. It can prevent damage from spills, dust mites, and allergens, promoting better sleep quality and ensuring your mattress remains in good condition for years to come.

For optimal care, machine wash on a gentle cycle with cold water, tumble dry on low heat, and avoid bleach to keep the colors vibrant and the fabric intact.

Yes, our comforters are crafted to retain their shape and quality even after multiple washes.

Absolutely! Our all-season comforters are designed for year-round use, providing comfort in a variety of temperatures.

Our comforters are Oeko-Tex certified, meaning they are tested for harmful substances, and made from azo-free dyes, ensuring they are safe for your family.

Yes, our comforters feature hypoallergenic properties, making them ideal for those with sensitive skin or allergies.

All our comforters are designed for double beds and are available in 90inch x 100inch size, making them better for you to squeeze in perfectly.

Reversible comforters provide two  designs in one, allowing you to easily refresh your bedroom aesthetic while enjoying the same quality and comfort. Just flip it over!

Yes, our comforters are machine washable. Simply follow the care instructions on the label for the best results.

Our all-season comforters are designed to regulate body temperature, keeping you warm in winter and cool in summer, making them perfect for year-round use.